Niël Terblanché
Technicians of Telecom Namibia were lauded for their swift and professional response to a fibre link outage caused by heavy rainfall over the weekend.
The incident on Saturday, which affected the vital Okahandja-Karibib fibre link, disrupted connectivity in the area, prompting an immediate response from the company’s technical team.
In a statement, Telecom said the outage occurred following torrential rains that caused significant damage to the fibre infrastructure.
According to the statement, technicians had to brave chest-high floodwaters in the relentless downpour to complete their task.
Despite these challenges, the team managed to locate and repair the fault, ensuring connectivity was restored for customers without undue delay.
“Our technicians demonstrated exceptional professionalism and commitment. They braved the elements, working meticulously under trying conditions to ensure the restoration of services. Their dedication is a testament to our commitment to maintaining essential communication services,” the company said.
According to the statement, technicians were adhering strictly to safety protocols while also navigating the flooded terrain and identifying the damaged fibre link with precision.
Telecom Namibia said that the work was carried out with the highest standards of safety, ensuring both the welfare of the team and the timely resolution of the issue.
According to the company’s post, the incident stresses the critical role of reliable telecommunications infrastructure, particularly during adverse weather conditions.
The company commended its technicians for their unwavering dedication, emphasizing that their efforts reflect the organisation’s commitment to delivering uninterrupted communication services.
According to the post, the diligent work of the men demonstrated how the technical expertise and resolve of skilled teams can mitigate connectivity disruptions while also ensuring communities remain connected even under the most severe circumstances.
