15
Aug
Martin Endjala THE Development Bank of Namibia (DBN) has announced the official introduction of its complete Service Charter, titled ‘The Gold Standard,’ which is intended to strengthen the Bank's commitment to providing great services and cultivating unrivaled customer satisfaction. DBN's Chief Executive for Marketing and Corporate Communication, Jerome Mutumba, revealed this in a statement last week, saying that the launch is a commitment to excellence and customer satisfaction, and the Service Charter stands as a testament to DBN's core values and commitment to excellence. He underlined the Bank's commitment to clients and stakeholders, emphasising its commitment to provide great service…