CHAMWE KAIRA
NamPost saw a windfall of N$407 million on its balance sheet in the 2025 financial year following the dismantling of Namibia Post and Telecom Holdings (NPTH), which had been NamPost’s 100% shareholder since its establishment, resulted in a change in ownership and reporting structures.
Following the restructuring, NamPost became directly owned by the Government of Namibia.
As part of the transition, NPTH donated 53 properties to NamPost, of which 32 are co-shared with Telecom Namibia. The properties created a windfall of N$407 million, strengthening the company’s balance sheet.
NamPost established a Property Division under its Finance Department to manage the newly acquired assets and oversee maintenance and related ownership costs.
NamPost has reported a 30% increase in profit before tax to N$76 million for the 2025 financial year, supported by growth in financial services and courier operations, while the postal operator enters a new phase following a change in ownership and the award of a government social cash grants administration contract.
According to the company’s Integrated Annual Report 2025, revenue increased by 3.5% to N$1.16 billion from N$1.12 billion recorded in 2024, while operating expenses, including credit losses, rose by 6.1% to N$589 million from N$555 million.
Board chairperson Simeon Amunkete said NamPost’s transformation efforts were focused on improving financial sustainability and expanding its contribution to financial inclusion.
“As NamPost enters a new era of ownership and leadership, we remain focused on delivering more – strengthening our financial sustainability and deepening our positive impact,” Amunketesaid.
He said the newly awarded national social cash grants contract would strengthen NamPost’s role as a partner in advancing financial inclusion and improving access to financial services across Namibia.
The contract, awarded during the last quarter of the financial year, positions NamPost to administer the distribution of social cash grants on behalf of the government.
Chief executive officer, Festus Hangula, stepped down at the end of August 2025 after leading the organisation for 15 years.
Executive for legal services, compliance and governance, Eldorette Harmse, was appointed acting CEO from 1 September 2025 while the process to appoint a new chief executive continues.
NamPost said its diversification strategy helped offset continued pressure on its traditional mail business, which continues to decline due to global changes affecting postal operators.
Financial Services revenue grew by 2.9%, driven by growth in micro-lending and insurance activities, while PostFin recorded strong growth, supported by a 15% increase in its loan book. Courier Services revenue increased by 12%, while mail-related revenue declined by 7%.
The company said it currently holds about 50% of Namibia’s courier market, although further growth remains challenging due to increasing competition.
NamPost also identified e-commerce as a growing opportunity, with increasing volumes of small parcel deliveries linked to online commerce.
NamPost said its five-year digital transformation programme, known as Project Sky, remains central to improving operational efficiency, customer experience and financial sustainability.
The company continued initiatives linked to the Bank of Namibia’s Instant Payments Namibia (IPN) initiative, aimed at reducing transaction costs and supporting open banking.
NamPost was selected as one of the entities to pilot the IPN system through the second phase of the social cash grants project.
During the year, the company achieved PCI-DSS V4.0.1 certification for its banking environment and continued alignment with the Bank of Namibia’s PSD-12 requirements.
The company also launched a digital registered mail solution and upgraded its financial services customer contact centre.
The NamPost Board approved an N$8 million dividend after the end of the financial year. The company also paid the N$5 million dividend declared for the 2024 financial year during the period under review.
