Martin Endjala
Motor Vehicle Accident Fund (MVA) Chief Executive Officer, Rosalia Martins-Hausiku, says that the Fund is committed to innovations to ensure that it remains modern, efficient and in tune with technological advancement.
She said this following the launch of the Funds Mobile Application in Windhoek last week. The App will give smartphone users a user-friendly and client-centric platform for easy access to the Funds services.
“In an increasingly digital world mobile applications are changing the way we communicate and share information, the introduction of the App will enable the Fund to widen its services, allowing us to better serve our claimants,” she explained.
She explained that the new App will address the challenge posed by long distances hindering the submission of claims and at times the inaccurate reporting of crash locations, emphasising that the in-house developed App aims to bring services closer to the people.
Meanwhile, the App can be easily downloaded from either Apple iStore or Google Play Store. The user can report accurate crash locations, request for purchase and query on their claim status amongst others.
In addition, users will also be able to dial the toll-free accident emergency number as well as view the latest crash statistics and events taking place.
The App was developed by the Funds Information and Technology department and also allows for feedback from users’ experience to help fast-track its impact and where improvements are needed.
Namibians are urged to download the App to have convenience at the tip of their fingers.
