Martin Endjala
A fuel shortage reported at Namibia’s premier tourist attraction, the Etosha National Park, has been resolved and both the service stations at Halali and Terrace Bay are back to full operational capacity
Namibia Wildlife Resorts (NWR) Spokesperson Nelson Ashipala, has confirmed that the crisis occurred and said the state-owned company only became aware of the issue when customers took to social media platforms to complain about the unacceptable lack of fuel.
“It is such a disappointment, such a farce. Get your house in order NWR and you are the main attraction in Namibia and you simply don’t care. It is disgusting to see how you are treating your paying customers and guests,” fumed one customer.
In response to this, the NWR attempted to attend to the fuel issue in the Etosha National Park.
“NWR is aware of the fuel issue. Enercon, our third-party supplier is on their way to Okaukuejo with an emergency supply and the situation should be back to normal soon,” said Ashipala.
He later confirmed that the issue was resolved and that the service stations were functioning at full capacity.
He commended customers for exercising their rights and bringing issues to the company’s attention, emphasising that NWR remains committed to ensuring that customers are well taken care of and experience the best time while utilising NWR’s facilities nationwide.
Ashipala apologised for any inconvenience caused and stated that further meetings are set to take place with the supplier to ensure that the unfortunate situation is put to bed.
