30
Sep
Chamwe Kaira In 2024, the Namibia Financial Institutions Supervisory Authority (Namfisa) received the highest number of complaints against the long-term insurance industry, totalling 138. The short-term insurance industry followed with 89 complaints, while the microlending sector recorded 75. Pension funds received 59 complaints, medical aid funds 10, and the capital markets industry two. Namfisa said consumer protection remains a top priority, with efforts aimed at building a financial environment where consumers are informed, protected, and confident in their dealings. The authority supervises both the long- and short-term insurance industries. Namfisa board chairperson Hettie Garbers-Kirsten said Namfisa safeguards consumers through regulations…
