11
Jul
CHAMWE KAIRA Namibia Financial Institutions Supervisory Authority (Namfisa), Chief Executive Officer, Kenneth Matomola has encouraged Namibians to lodge their complaints with Namfisa to ensure a fair resolution when they have disputes with non-banking financial institutions. He explained that a complaint must first be lodged with the financial institution concerned and the clients must ensure that they receive a response in writing. If not satisfied with the response received from the financial institution, a complaint must be lodged with Namfisa. He said the complaints can be emailed, or submitted in person at the Namfisa head office, faxed or sent by post.…
