Niël Terblanché
The Ministry of Home Affairs, Immigration, Safety, and Security has dismissed reports suggesting that European tourists are cancelling their trips to Namibia due to a malfunctioning e-visa portal.
In a statement issued on Thursday, the ministry’s executive director, Etienne Maritz expressed concern over what he described as misleading information published by The Namibian.
“The Ministry would like to refute this claim, as the e-visa for visa-on-arrival has not yet been launched,” Maritz said.
He stated that a comprehensive communication regarding the new visa regime was shared well in advance with all affected countries, giving stakeholders, including tourists and travel agents, ample time to prepare for the changes.
According to Maritz, the government has developed a streamlined electronic visa system, which includes the E-visa for Visa-on-Arrival and a Visa-on-Arrival Application Form, aimed at simplifying the entry process for international visitors.
He added that the official launch of this system is set for 3 March 2025 in Windhoek, and the new visa requirements will take effect on 1 April 2025.
According to Maritz, these measures are designed to enhance border security while facilitating legitimate travel.
He also denied reports that banking details are among the requirements for obtaining a visa.
“The implementation of visa requirements aligns with international standards and practices as established by the International Civil Aviation Organization (ICAO) and follows common diplomatic protocols observed worldwide,” Maritz said.
The introduction of the digital visa process follows extensive consultations with Namibia’s tourism industry.
Maritz recognised the role played by key stakeholders in shaping the new system, stating that the engagement was essential to creating a system that addresses both the needs of tourists and the interests of the tourism industry.
He said that industry leaders provided input to ensure the process remains efficient and user-friendly for international visitors.
“During the official launch in March, the ministry will provide a detailed breakdown of the new visa regime, including application requirements, step-by-step guidance on how to apply online, applicable fees, designated ports of entry, and the list of countries affected by or benefiting from the Visa-on-Arrival scheme,” he said.
Maritz reassured travellers that the transition will improve Namibia’s accessibility as a global tourist destination while ensuring security measures remain in place.
“This initiative reflects Namibia’s commitment to positioning itself as a top destination for global visitors,” he said.
Maritz urged the public and international travellers to remain patient and allow the process to be fully rolled out.
“We urge the public and travellers to be patient and allow it to complete the implementation of the new visa regime and give this process a chance,” he said.
